Many, many queries are quelled in the FAQ – start there to find answers about your time in The Forest, Wristband purchases, Camping & Lodging specifics, and much more!
Need to check details or make changes to your Wristband, Parking Pass or Camping & Lodging order?
The first place to go is your AXS Fan Account.
Still need help with your order?
Go to AXS Support and in the bottom right you should see a “Chat with Us” button. You will be prompted to search for possible solutions and then transferred to an agent.
AXS Hours:
Monday-Friday: 9:00 AM to 11:00 PM Eastern
Saturday-Sunday: 1:00 PM to 11:00 PM Eastern
You can also reach AXS through the contact form, or by phone at 855-279-6941
Looking to apply for Media Credentials for Electric Forest 2025?
Fill out the application.
Interested in partnering with or sponsoring Electric Forest?
Send HQ a message.
Hoping to Vend at Electric Forest?
Stay tuned for Food and Craft Vending applications to open soon.
If you cannot find what you are looking for in the FAQs, or have something you need to ask or share with HQ, send a message as a line of last resort here.